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Testimonials

I have been using Bespoke Cleaning for over 5 years and have always found them reliable, flexible and very willing to address and fix any issues that may have arisen.

On many occasions over the years I had to rearrange my regular cleaning day due to holidays or personal reasons and Jon and his team would happily swap staff to fit in on an alternate day or move to  a different week. 

I am particularly fussy with my expectations and on the very rare occasions I was not satisfied with an area, Jon would follow this up by the team returning and re-cleaning the area. 

Javette Westlake 
Mt Eliza

 

A note of thanks and appreciation for a great service and result.

For over two years one of your team of hardworking cleaners has arrived at our Mt Martha home at the agreed time, worked tirelessly and efficiently (whether I am there or not) and  left our home sparkling clean. Even the pillows are fluffed and artfully arranged on sofas.

Tina, the team leader who looks after our little patch, is thorough and efficient. If she has a  new team member, she is like a supervising butterfly; seeing to her own work but flitting back and forth to make sure the new member is doing the right thing.

As you know, Mt Martha is our second home and our schedule can be a bit erratic, so I have always greatly appreciated that you have been able to accommodate the occasional “time shift” to suit our impromptu plans. I know this must be difficult when scheduling staff; it’s something I endeavour to do as little as possible, but you are always so gracious. You must have a degree in diplomacy as well as finance!

What I really appreciate is that the service is truly “bespoke”. I have quite specific requests, as you know, i.e., I want bleach used in all bathrooms and toilets. Some other of your clients do not. So, I get what I want, and they get what they want. The girls treat my house with great respect and they seem to be genuinely well looked after – a credit to you,
your selection techniques and to them.

So, thank you for your efficient, friendly and effective service and I would be delighted to serve as a referee should any potential client want a cleaning service par excellence!

Best regards,
Mary Anne Maling
Mt Martha

 

Thanks again for your prompt service and a job well done. Such a good feeling to come in the door to a clean home. With the multitude of tasks on my plate of late the last thing I needed to do was house cleaning! You saved me so much stress!!!
Su Pilkington, Mt Eliza

 

We would like to express our thanks for the thoroughly professional job you and your team did today on our family’s home. The bathrooms were spotless, kitchen sparkling and Matt noticed that the top of our wardrobes were dust free! We look forward to you and your team returning soon.
Sallie and Matt McCarthy, Mt Eliza

 

The day we decided to go with Jonathan Atherton’s Bespoke Home Cleaning turned out to be our lucky day. For more than a year now he has sent the same team to clean our house. This team arrives punctually and then cheerfully transforms the house into a sparkling place that looks as though it has been spring-cleaned. In the process they make us feel looked-after as they go the extra mile and take such care in everything they do, working to a pre-agreed schedule and never skipping all those little tasks that we negotiated with Jonathan. Fancy even cleaning framed photographs and paintings on the wall! We tried distracting the workers by offering them a cuppa but even that didn’t work – they just kept cleaning and when they had finished they packed up all their cleaning gear and left, to return on the agreed day. We have become accustomed to living in such a clean house now and totally trust this team to do their job unsupervised and with freedom to move about our home. We made a smart decision that day we agreed to engage this company.
Jan Richardson, Mt Eliza

 

Mr Atherton, I am writing to say how very pleased and impressed we are with your cleaning service. Lyn and Tina arrived promptly yesterday and we took ourselves off out of their way. They had nearly finished when we arrived home and, really, the house looks lovely. All the kitchen cupboards are clean and shiny and the cooker and the oven, brilliant. Everything they touched gleams. Housework is a very hard job, and if the rest of your people are like Lyn and Tina you must be very proud of them. We shall certainly tell everyone we know about the magnificent job which they have done for us. Please pass on our thanks to them once more.
Jo Mathews, Mornington

 

Jon, I am over the moon with the clean. I am amazed at how clean the kitchen has come and everywhere in the house is spotless. I cannot thank you enough for your help and am recommending you to all my friends. Thank you so much and please pass on my thanks to the team.
Lee Worrell, Dromana

 

Hi Jon, Just a quick thank you for cleaning my home. The girls did a fantastic job and I was very impressed with their thoroughness.
Andrea Blanche, Mt Martha

 

Hi Jon, You guys have done a great job again, especially after the mess that was left from me having 3 boys under the age of 3 staying here for 3 nights before you came.
Andrew, Mornington

 

I was delighted with the cleaning, please thank your ladies, it was such a help not to have to do it.
Ann A, Mt Eliza

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Testimonials


Mary Anne Maling, Mt Martha
For over two years one of your team of hardworking cleaners...
Read more


Su Pilkington, Mt Eliza
Such a good feeling to come in the door to a clean home...
Read more


Sallie and Matt McCarthy, Mt Eliza
We would like to express our thanks for the thoroughly professional job you and your team did today on our family’s home...
Read more


Jan Richardson, Mt Eliza
The day we decided to go with Jonathan Atherton’s Bespoke Home Cleaning turned out to be our lucky day...
Read more


Jo Mathews, Mornington
Mr Atherton, I am writing to say how very pleased and impressed we are with your cleaning service...
Read more